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Commonly asked questions and answers
Phone:
+968 95958221
Email:
business@bitsdaddy.com
Who do I contact if something doesn’t work?
Each department usually has:
A Key User / Super User
A Project Manager
An ERP support or implementation team
Will there be training before go-live?
Yes. Role-based training sessions will be conducted before go-live, along with user manuals and practice environments.
What support is available after go-live?
Post-go-live support includes:
Hypercare period
Bug fixes and issue resolution
Performance monitoring
Continuous improvement planning
How is data migration handled during ERP implementation?
Data migration includes data extraction from existing systems, data cleaning, mapping to Odoo fields, testing, and final migration before go-live. Business users are involved in validating the migrated data to ensure accuracy.
How long does data migration take?
Data migration time depends on data volume, complexity, and data quality.
Small datasets: 1–2 weeks
Medium datasets: 2–4 weeks
Large or complex datasets: 4–6 weeks or more
The timeline is finalized after data assessment.
How is user access and control managed in Odoo?
User access in Odoo is managed through role-based access control. Each user is assigned permissions based on their job role, ensuring data security and compliance. Access rights are reviewed and approved by management.
Can user access be changed after go-live?
Yes. User roles and permissions can be updated at any time by authorized administrators. This allows flexibility when roles change or new users join the organization.
How long does Odoo implementation take?
The duration of an Odoo ERP implementation depends on the number of modules, level of customization, and data migration requirements.
Typical timelines:
Basic implementation (standard modules, minimal customization):
⏱ 2–4 weeks
Medium implementation (multiple modules, some customization, data migration):
⏱ 1–3 months
Advanced implementation (complex processes, heavy customization, integrations):
⏱ 3–6 months or more
Key factors affecting timeline:
Number of users and modules
Data migration volume and quality
Customization and reports
User availability for testing and training
Approval and decision turnaround time
A detailed timeline is finalized after requirement analysis.
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